- April 10, 2007200,000 deliveries a day. 5,000 employees (many barely literate) and an enviable error rate without depending on electronic technology. And…
- March 21, 2007Why you should hire the best: In almost every category the best is way beyond good. You'll get 10 times…
- March 15, 2007The society which scorns excellence in plumbing because plumbing is a humble activity and tolerates shoddiness in philosophy because it…
- February 19, 2007Right after I tell you that you have a lot of bosses comes this article by Joel Spolsky about Seven…
- February 18, 2007What a thrill it is when that day finally comes. That is the company founder's joy. Also the company founder's…
- February 11, 2007Among the many tasks of a CEO probably the hardest and most beneficial is to obliterate SHEEPWALKING. The term comes…
- February 8, 2007Jessica Hagy's stuff is funny, clean, and shows you new ways of looking at the world. What more could you…
- February 2, 2007You wouldn't ever spend a penny of your company's money without expecting some benefit. You spend advertising to get sales,…
- January 31, 2007Maybe. Ben Stein worries. (Yes - the Ben Stein from Ferris Beuller's Day Off - he's a legitimate economist). Check…
- January 22, 2007I came across this in a letter by Jim Womack, author of Lean Thinking and, to hear him tell it,…