February 25, 2024Yes. Sort of. But that's where the money is. This post is a long answer to a question raised by…
February 18, 2024The answer will surprise youThe output you want from customers is revenue. And you spend time, money, and effort, to…
January 21, 2024Don't Measure the Wrong ThingsMetrics are important - but they can be deceiving.If you measure the wrong things you can…
January 6, 2024But who makes them in your company?The reason you hire people is to produce some output: widgets, or hamburgers, or…
December 21, 2023Output Thinking to transform your businessMy book is now available on amazon. I’m posting some video interviews my friend Jon…
November 15, 2023Why? Because they make a manager's job harderThese are not magic words that you can sprinkle over your company to…
October 28, 2023It's why you hire people. PLUS a Big AnnouncementMy book, Output Thinking is now available for Pre-order SpecialIf you pre-order…
October 18, 2023Here's something I bet you didn't know if you speak English.There's something every speaker of English knows but most don't…
October 3, 2023They all fall into 7 BucketsWe've discussed HERE that the purpose of a system is to produce an output. And…
September 12, 2023You May Be Thinking About Time WrongWhen people think about time they usually think about what they're doing with their…